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Help / AI Tools & Agents / 1 min read

Reviewing AI Calls and SMS Activity

Monitor AI usage, handoffs, and live SMS events using Agent Controls and AI Logs.

Verified August 13, 2026 · FastIQ staging AI Agent Controls and AI Logs v1.10.2; no current Kelly post-call debrief screen found in UI or product source

The current product does not expose a separate Kelly Post-Call Debrief workspace. Use AI Agent Controls for operational totals and recent activity, and AI Logs for live AI-agent SMS activity.

  1. Open AI Tools > AI Agent Controls to review whether AI is active, the schedule and quiet hours, calls and SMS totals, and handoffs.
  2. Open AI Logs to review Today totals for sent, received, and failed SMS activity.
  3. Use search plus the type and agent filters to narrow the log.
  4. For any borrower-impacting question, review the underlying lead activity and escalate to the assigned team member.

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